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CRM - Customer CRM - Search Person - User Profiles Tab - Password Field Isn't Populated (Doc ID 2291771.1)

Last updated on JULY 28, 2017

Applies to:

PeopleSoft Enterprise CRM Support - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ISSUE
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Customer CRM - Search Person - User Profiles tab - password field isn't populated

Set up a new user within the User Profile tab, save the record.  Pull up the record and the password fields are not populated with bullets.  Then when adding roles, get an error message the password fields must be filled.


STEPS
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The issue can be reproduced at will with the following steps:
1. Customers CRM > Add Person
2. User profile tab, enter userid and pwd
3. Save



Cause

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