Reporting Link Is Not Working In Marketing Program Page

(Doc ID 2291978.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

PeopleSoft Enterprise CRM Marketing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Campaign Details

When attempting to Click on the Reporting link in Marketing Program page,
the following error occurs.

ERROR
-----------------------
Error in open. Received following error from BAM: (18111,27) EOBF_IR.Report.OnExecute Name: Open PCPC: 2948 Statement: 65
Interactive Reports Exception. This error is thrown while displaying a Report. Review log on BAM web server for details.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Marketing -> Marketing Programs -> Open any existing Program
2. Click on the "Reporting" button present in the Toolbar,
3. Error Appears


Cause

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