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Fluid My Team Component Does Not Handle Managers Who Are On a Record Number That is Greater Than Zero. (Doc ID 2292050.1)

Last updated on OCTOBER 23, 2018

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE  
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The Fluid My Team component does not handle managers who are on a record number that is greater than zero.

The system attempts to bring back the primary record for a manager, and use this to return their direct reports. However the view that is used for this does not restrict on HR status. Therefore terminated rows are also returned. The result is that a manager appear with a message saying ‘You have no Direct Reports’

System should check for the active empl_rcd and return the direct reports.Due to this issue users cannot see direct reports if the empl_rcd=0 is terminated.


STEPS
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The issue can be reproduced at will with the following steps:
1. MSS in fluid > My team
2.  ‘You have no Direct Reports’


BUSINESS IMPACT
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The issue has the following business impact:

Cause

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In this Document
Symptoms
Cause
Solution
References


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