GP UK: DEA Court Order Option Not Available On Northern Ireland (Doc ID 2292082.1)

Last updated on JULY 31, 2017

Applies to:

PeopleSoft Enterprise HCM Global Payroll UK - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Legislative

ACTUAL BEHAVIOR
---------------
While navigating to:
Global Payroll & Absence Management -> Payee Data -> Garnishments/Court Orders -> Assign Court Orders GBR

After an Employee has been selected, if you change the Region to Northern Ireland and select and Order type, DEA will not be available.

EXPECTED BEHAVIOR
-----------------------
After an Employee has been selected, if you change the Region to Northern Ireland and select and Order type, DEA should be available.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Global Payroll & Absence Management -> Payee Data -> Garnishments/Court Orders -> Assign Court Orders GBR
2. Select employee ID
3. Change Region to Northern Ireland
4. Select Order type
5. DEA won't show up

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter statutory information about an employee who has been issued an order from a court or other government agency if the Region would be Northern Ireland and the Order Type would be DEA.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms