GSS Termination Transaction Not Updating Database When Effective Date is Less Than Current Row (Doc ID 2292192.1)

Last updated on AUGUST 02, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Managers can submit a termination transaction prior to current row. These transactions go through the approval process, however the database is not updated and no error/informational message is displayed.

The expectation is to have the data inserted into the database after the approval process or display a message indicating the transaction was not completed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as manager, using Guided Self Service Terminate an employee using an effective date prior to the current job row.
2. Log in as approve and approve the transaction.
3. Log in as administrator and go to job record and see that row was not inserted into the database.



Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms