eBenefits Life Events Effective Date And Effective Status Are Not Recognized For Attachments
(Doc ID 2292363.1)
Last updated on OCTOBER 02, 2018
Applies to:PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.
When attempting to change attachments for a Life Event, the self-service page does not appear to recognize the Effective Date or the Effective Status. it continues to pull in the historical row as well!
The issue can be reproduced at will with the following steps:
1. Inserted a new effective dated row to attach more than just one type of document to the Marriage event.
2. Marked the historical row as inactive.
3. When adding a new Marriage Event. The system apparently is NOT recognizing that it should only use the max effective dated row that is active.
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