E-PORTAL: Fluid Tiles Not Displaying In Tile Wizard Folders In HUB (Doc ID 2292566.1)

Last updated on AUGUST 07, 2017

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, General Tools 8.55.x

ACTUAL BEHAVIOR
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When creating tiles with tile wizard, some newly created tiles do not show the counter on the left side window once a new tile has been created.

EXPECTED BEHAVIOR
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When you have multiple tiles created a folder on the left window keeps a counter of all created tiles. Under add tiles for tile wizard.

STEPS
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The issue can be reproduced at will with the following steps:
1. Use the tile wizard to create multiple tiles
2. The window on the left side should show the number of tiles that have been created within a folder structure.
3. Newly created tiles do no appear to be part of the folder.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot know how many tiles have been created for home pages.

Cause

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