E-PORTAL: Fluid Tiles Not Displaying In Tile Wizard Folders In HUB

(Doc ID 2292566.1)

Last updated on AUGUST 07, 2017

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.


On : 9.1 version, General Tools 8.55.x

When creating tiles with tile wizard, some newly created tiles do not show the counter on the left side window once a new tile has been created.

When you have multiple tiles created a folder on the left window keeps a counter of all created tiles. Under add tiles for tile wizard.

The issue can be reproduced at will with the following steps:
1. Use the tile wizard to create multiple tiles
2. The window on the left side should show the number of tiles that have been created within a folder structure.
3. Newly created tiles do no appear to be part of the folder.

The issue has the following business impact:
Due to this issue, users cannot know how many tiles have been created for home pages.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms