ERN Delete Process Bug Due To No Primary National Insurance Number
(Doc ID 2293240.1)
Last updated on JULY 21, 2023
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Other
The ERN delete process fails if the employee has no primary national insurance number.
The Application Engine HR_EERCD_DEL fails while trying to update the SJT_PERSON security record with the following error in the underlying Application Package.
the following error occurs.
ERROR
-----------------------
ORA-01407: cannot update ("SYSADM"."PS_SJT_PERSON"."NATIONAL_ID") to NULL
.
.
SQL error in Exec. (2,280) HR_PERSON_ERN_DELETE.ERNDelete.OnExecute
Name:DeleteTable
PCPC:14935 Statement:186
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Find an employee that fits the following criteria
- No national insurance number
- Employee record 0
- Not future
2. Navigate to the ERN Delete Process, and submit a batch process to delete the selected employee /ERN. The process will error as shown.
Setup HCM > System Administration > Database Processes > ERN Delete Process > ERN Delete Process
3. The Application Engine log file is as follows showing the SQL update error
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |