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E-PUM: Latest HCM Image 23 VirtualBox and NativeOS on Linux installation issues (Doc ID 2293328.1)

Last updated on APRIL 13, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 to 8.56 [Release 8.4]
Information in this document applies to any platform.


For VirtualBox deployment:

After the step "Extracting the DPK ZIP File[ ok ] "

The following error is received:
Traceback (most recent call last):
File "", line 28, in (module)
import psftutils
File "/opt/oracle/psft/dpk/setup/scripts/" line 42, in(module)
AttributeError: 'module' object has no attribute 'NullHandler'

will continue in 10 seconds , or press any key any continue...

The process continues and then the console shows up and asks for a login as if the installation is completed.


For NativeOS on LINUX, the error is similar to the below:

sh ./ --dpk_src_dir /opt/Downloads --env_type fulltier --domain_type all
Traceback (most recent call last):
File "", line 30, in <module>
from psft_environment_manager import PsftEnvironmentManager
File "/opt/Download/setup/scripts/", line 32, in <module>
from psft_environment import PsftEnvironment
File "/opt/Download/setup/scripts/platform/", line 23, in <module>
import yaml
ImportError: No module named yaml


This issue also occurs on CRM 9.2 Image 14 and ELM 9.2 Image 16.





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