E-PUM: Latest HCM Image 23 VirtualBox and NativeOS on Linux installation issues (Doc ID 2293328.1)

Last updated on AUGUST 04, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 to 8.56 [Release 8.4]
Information in this document applies to any platform.

Symptoms

For VirtualBox deployment:

After the step "Extracting the DPK ZIP File HCM-920-UPD-023-OVA_1of13.zip[ ok ] "

The following error is received:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Traceback (most recent call last):
File "psft_dpk_setup.py", line 28, in (module)
import psftutils
File "/opt/oracle/psft/dpk/setup/scripts/psfutils.py" line 42, in(module)
logger.addHandler(logging.NullHandler())
AttributeError: 'module' object has no attribute 'NullHandler'

will continue in 10 seconds , or press any key any continue...
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++

The process continues and then the console shows up and asks for a login as if the installation is completed.

 

For NativeOS on LINUX, the error is similar to the below:

sh ./psft-dpk-setup.sh --dpk_src_dir /opt/Downloads --env_type fulltier --domain_type all
Traceback (most recent call last):
File "psft_dpk_setup.py", line 30, in <module>
from psft_environment_manager import PsftEnvironmentManager
File "/opt/Download/setup/scripts/psft_environment_manager.py", line 32, in <module>
from psft_environment import PsftEnvironment
File "/opt/Download/setup/scripts/platform/psft_environment.py", line 23, in <module>
import yaml
ImportError: No module named yaml

 

This issue also occurs on CRM 9.2 Image 14 and ELM 9.2 Image 16.

 

Cause

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