On Edit Service Indicator Screen, Selecting Release Button Causes Message Data being updated does not exist. (18,4) (Doc ID 2293331.1)

Last updated on AUGUST 02, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In CS 9.2, users sporadically get the following message on the Edit Service Indicator page when the 'Release' button is clicked:

ERROR
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Data being updated does not exist. (18,4)


STEPS
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The issue can be reproduced at will with the following steps:

1. Go to Campus Community > Service Indicators > Person > Manage Service Indicators.
2. Retrieve an EMPLID with existing holds and click Search.
3. Open the hyperlink of the service indicator code.
4. Select the Release button.


Cause

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