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Blank or Dummy Rows are Shown in the Item ID Lookup on Purchase Orders (Doc ID 2293603.1)

Last updated on JANUARY 02, 2018

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

There is about 9 Item Categories added to the Item Catalog so that all Items under those 9 Categories are listed for Users to choose. However all of the Items are now inactive except the ones under one Item Category.  This is now causes some 'dummy rows' for each Category where all the items have been inactivated.

If there are no active items within a Category, then the Category should not display in the Item Lookup with blank or 'dummy' rows.


The issue can be reproduced at will with the following steps:

  1. Requester Setup - check Use Only Assigned Catalogs.
  2. Assign Catalog = HARDWARE.
  3. Create a new Requisition
  4. Click the Item ID lookup - notice that the items assigned to the Categories are listed but there are also 2 extra rows. One for each Category that is
  5. listed in the Catalog and has no active items.





Cause

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