Error (180,236) When Approving Name Change AWE Transaction (Doc ID 2294003.1)

Last updated on NOVEMBER 26, 2021

Applies to:

Symptoms

AWE Name Change Approval throws the below error when attempting to approve a transaction:

First operand of . is NULL, so cannot access member Push. (180,236) FUNCLIB_CI.CI_EXCEPTIONS.FieldFormula Name:ciCreateExceptionEntry PCPC:5803 Statement:80
Called from:HR_TRANSACTIONS.ApplySelfServiceData.OnExecute Name:CallComponentInterface Statement:87
Called from:HR_TRANSACTIONS.TransactionCI.OnExecute Name:ProcessTransactionRequest Statement:291
Called from:HR_NAME_CHANGE.apprEventHandler.OnExecute Name:OnHeaderApprove Statement:203
Called from:EOAW_CORE.NotificationEventHandler.OnExecute Name:OnHeaderApprove Statement:451
Called from:EOAW_CORE.ENGINE.NotificationEventHandler.OnExecute

The first operand of the dot operator is the NULL values, indicating the lack of any object value. As a consequence, the given method or property cannot be used.

Also, the following exceptions were found when tracing the transaction:

PSAPPSRV 1-420148 14.17.46    0.000000                                         Store Field: CI_EXCEPTIONS.MSG_SEVERITY Value=E
PSAPPSRV 1-420149 14.17.46    0.000000                                         Store Field: CI_EXCEPTIONS.MESSAGE_TEXT Value=HR_NAME_CHG not found in Transaction Configuration
PSAPPSRV 1-420150 14.17.46    0.000000                                         Store Field: CI_EXCEPTIONS.MESSAGE_TEXT_WRK Value=HR_NAME_CHG not found in Transaction Configuration
PSAPPSRV 1-420151 14.17.46    0.000000                                         Store Field: CI_EXCEPTIONS.DESCRLONG Value=HR_NAME_CHG not found in Transaction Configuration

The issue can be reproduced at will with the following steps:
1. After Name Change transaction has been submitted, sign in as Approver
2. Use the Push Notifications Flag icon to go to the Pending Name Change Transaction
3. Click Approve, and note that the above error is displayed

Changes

Cause

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