E-BPW: Graph Disappears On BPW Definition If Apostrophe(’) Or Single Quote(‘) Is Entered In Process Step Description

(Doc ID 2294270.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.56 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Issue:
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Graph doesn’t appear on BPW definition if an apostrophe (’) or a single quote (‘) is entered in process step description.

Steps to Replicate:
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1. In PIA navigate to Set Up Financials/Supply Chain > Common Definitions > Business Process Weaver > Business Process Definition
2. Create a new BPW definition with at least 2 steps & Save it. Graph appears
3. Change the description in one of the process steps to contain an apostrophe or a single quote & Save.
4. Edit the process step description to remove apostrophe & save.
5. Reopen the BPW definition from search page.

Please see replication screenshots for more details.


Actual Behavior:
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After saving page on step 3, graph disappears. Graph doesn't appear back even if the apostrophe or single quote is removed & page is re-saved.
Graph only appears again when the BPW definition is reopened from search page.


Expected Behavior:
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Graph shouldn’t disappear if apostrophe is entered in process step description.

Cause

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