E-IB: Access To Gateway Properties Page Gave "Integration Gateway: General Connection Failed" Error (Doc ID 2294940.1)

Last updated on AUGUST 11, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Application & Version:PT 8.54.31

 In a load balanced gateway environment with two physical gateway , for one gateway, when try getting to Gateway Properties from PIA, it failed with error

ERROR
---------------
Error seen on screen

integration gateway: general connection failed

WHAT WORKS
---------------
another gateway works fine to access the same page

Cause

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