My Team Does Not Allow Access To Secondary Job When Primary Job Has No Directs. (Doc ID 2295284.1)

Last updated on AUGUST 09, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue
----------------------
Occurs in both Classic & Fluid.

For a manager with multiple jobs, when they do not have any direct line reports for the primary job but do have reports for a secondary job the drop
down is not available to change the job number, the result being that they cannot view the Direct Line Reports for that job.

 

STEPS

-----------------------
The issue can be reproduced at will with the following steps:


1. Login with Employee with 2 Job records(Primary and secondary)

2. Click on My Team

3. From there you can notice that It is not showing the results of Empl_rcd 1 and Empl_rcd 2, it is providing the results only for Empl_rcd 0.In the drop down when the job selected is not equal to Empl_rcd 0, then it is not giving any results.(When Primary record does not have direct reports and secondary record has direct reports)

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms