E-PUM: HR PUM 23 Customization Calculation Timeout (Doc ID 2295374.1)

Last updated on AUGUST 09, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

I have loaded the HRPUM23 DPK for Linux on to Oracle Linux 7. I have successfully loaded 67 customization projects into the PUM database, however I am unable to run the "Customization Calculation".

Initially when it ran, the default Service Timeout in the appserver would kill the session, so I increased it under the PSAPPSRV heading to 7200 and reconfigured the domain. This helped, however eventually I get a notice that this session will end due to idle timeout, click ok to continue. I do this, however it still eventually kills the PIA session and I am unable to create a change package because it wants calculation to be run first.

Cause

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