EPY:Direct Deposit Page in Self-Service Allows Employee to Edit the Account Info Multiple Times
(Doc ID 2295550.1)
Last updated on OCTOBER 09, 2019
Applies to:PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 and later
Information in this document applies to any platform.
System allows multiple direct deposit changes in the ESS Direct Deposit data as long as the user does not exit the Direct Deposit Component after the final save.
Is this working as expected.
Direct deposit add or edit changes are limited to one transaction per day. You can add or edit information for multiple direct deposit accounts in a single self-service transaction, but once you save the changes and exit the Direct Deposit page, you cannot make additional changes on the same day. If you attempt to make additional changes, a message appears from the Direct Deposit page saying that multiple direct deposit changes are not allowed on the same day.
The issue can be reproduced at will with the following steps:
1. log onto Direct Deposit Self Service
2. change information (can save or not save)
3. change information again (save)
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In this Document