Express Item Requisition Page Getting Timed Out (Doc ID 2295896.1)

Last updated on AUGUST 10, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Express item requisition page getting timed out due performance issue. When trying to fetch data from item ID prompt, it is taking long time to load and getting timed out
 

The issue can be reproduced at will with the following steps:

1. Navigate : Main menu > eProcurement >  Requisition - Express Item Entry
2. Add new value .Select Business Unit.
3. Select any requester and click OK
3. Click on Express Item Entry hyperlink
4. On Express item Entry page, click on prompt for Item ID.

This item ID prompt is taking long time to load and getting timed out.

Cause

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