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Error (2,405) When Accessing My Total Rewards (Doc ID 2296028.1)

Last updated on FEBRUARY 08, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.


The below error is displayed when accessing My Total Rewards due to missing object: HR_DIRECT_REPORTS:DirectReportUtilities in a PUM 23 instance:

PeopleCode compile error (package HR_DIRECT_REPORTS:DirectReportsUtilities not found. (2,90) ^HHR) for program HR_DIRECT_REPORTS.DirectReportsUI.OnExecute. (2,405)

A PeopleCode program for the specified reference failed to compile correctly for the indicated reason.

In Application Designer, open the referenced program and examine the PeopleCode to locate the cause of the error:

Class HR_DIRECT_REPORTS:DirectReportsUI was not found. (180,74)

The given class could not be found in the database, or had problems when we tried to load it.

The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Self Service > Payroll and Compensation > My Total Rewards
2. Note the above errors are displayed




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