Function 'onReadyState' Error: Permission Denied' on Match Exception Analysis Page under Accounts Payable (Doc ID 2296245.1)

Last updated on AUGUST 11, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PIA Core Technology

Error message displays frequently on the pages like - "Function 'onReadyState' Error: Permission denied" on IE11 and Chrome Browsers.


ERROR
-----------------------
Function 'onReadyState' Error: Permission denied on "Accounts Payable>>Review Accounts Payable Info>>Vouchers>>Match Exception Analysis"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Accounts Payable>>Review Accounts Payable Info>>Vouchers>>Match Exception Analysis
2. Click on the ‘Details’ button from below page highlighted in screenshot
3. Note: Error message displayed like below screen - 'Function 'onReadyState' Error: Permission denied'
4. Click on the ‘Show Details’ button from below page.
5. Note: Error message displayed like below screen - Function 'onReadyState' Error: Permission denied'
6. click on the ‘Return’ button from above page highlighted
  - Function 'onReadyState' Error: Unable to set property 'value' of undefined null reference (PT_AJAX_NET_MIN_20.js)


ENVIRONMENT DETAILS:
----------------------------------
Tools Release 8.55.10
Application Release Financials/SCM 9.20.00.000
Image-19
PeopleTools Upgrade from 8.53.22 to 8.55.10
Application Upgrade from 9.1 to 9.2


Recopy/Reapply same patch again didn't resolved the issue.

 

Changes

 NA

Cause

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