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E-BI/IB/GL/ExcelToCI: ExcelToCI Upload or Excel Journal Import Fails When TLS 1.1 or 1.2 Is Used (Doc ID 2296330.1)

Last updated on FEBRUARY 18, 2025

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


An organization disallowed all SSL protocols except TLS version 1.2. After this, users uploading data using the GL Journal Upload Excel spreadsheet received the error below.

 

 

Steps to replicate:

1. Set up the spreadsheet.
2. Populate journal header and lines details
3. Click Import Now

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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