Subplan is Not Printing on the Transcript for Some Students (Doc ID 2296445.1)

Last updated on AUGUST 11, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Transcripts

ACTUAL BEHAVIOR
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For some active students, the transcript generation process is not picking up and printing the subplan. The transcript generates, but no subplan value is displayed

EXPECTED BEHAVIOR
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Expect that the subplan (concentration, specialization) will appear after the plan on the transcript.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Transcripts > Request Transcript Report and create a new request for a student that demonstrates the issue.
2. Click Process Request button, then View Transcript link,
3. Note that the transcript shows the student's academic plan, but not the subplan value.

Cause

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