My Oracle Support Banner

Subplan is Not Printing on the Transcript for Some Students (Doc ID 2296445.1)

Last updated on DECEMBER 14, 2021

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Transcripts

ACTUAL BEHAVIOR
---------------
For some active students, the transcript generation process is not picking up and printing the subplan. The transcript generates, but no subplan value is displayed

EXPECTED BEHAVIOR
-----------------------
Expect that the subplan (concentration, specialization) will appear after the plan on the transcript.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Transcripts > Request Transcript Report and create a new request for a student that demonstrates the issue.
2. Click Process Request button, then View Transcript link,
3. Note that the transcript shows the student's academic plan, but not the subplan value.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.