Error Clicking On Item Description In Manage Requisition Page For Direct Connect Items

(Doc ID 2296770.1)

Last updated on AUGUST 14, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Direct Connect

Error on clicking the direct connect item description link in manage requisition page.


Replication Steps:
1. Create a new req via punchout
2. Return to PeopleSoft and save req
3. View the req using Manage Requisition
4. Expand the requisition
5. Click on one of the punchout line
6. Getting error message.


ERROR
-----------------------
An error occurred while preparing to connect to supplier's website. Error Details: Class Row: assumed property REQ_HDR is not a valid record name. (2,269) SCM_PV_EXTERNAL_APP.RequisitionContext.OnExecute Name:SaveComponentRowset PCPC:51704 Statement:659
Called from:SCM_PV_EXTERNAL_APP.RequisitionContext.OnExecute Name:ViewEditItem Statement:78
Called from:FUNCLIB_PVINTFC.PV_GOTO_MERCHANT.FieldFormula Name:MerchantLink Statement:1016
Called from:PV_REQMGRLN_WRK.DESCR254_MIXED.FieldChange Name:GoToItemDescription Statement:45
Called from:PV_REQMGRLN_WRK.DESCR254_MIXED.FieldChange Statement:63 (18036,3459) SCM_PV_EXTERNAL_APP.RequisitionContext.OnExecute Name:SaveComponentRowset PCPC:52072 Statement:664
Called from:SCM_PV_EXTERNAL_APP.RequisitionContext.OnExecute Name:ViewEditItem Statement:78
Called from:FUNCLIB_PVINTFC.PV_GOTO_MERCHANT.FieldFormula Name:MerchantLink Statement:1016
Called from:PV_REQMGRLN_WRK.DESCR254_MIXED.FieldChange Name:GoToItemDescription Statement:45
Called from:PV_REQMGRLN_WRK.DESCR254_MIXED.FieldChange Statement:63

 

The issue can be reproduced at will with the following steps:
1. Punchout to any supplier website and order an item
2. Press on Save for later
3. From manage requisition page press on the item description.
4. Error message will occur

Cause

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