My Oracle Support Banner

Fluid Life Events: After Completing Enrollment User is Taken to the Open Enrollment Classic (Doc ID 2296893.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After applying PUM 23 when employee is going through a fluid life event and they complete the enrollment step there is no place to go. If back error to go to the last page is clicked they go back into enrollment. If it is clicked a few times it just keeps taking you back to the Enrollment but never back to the event. There are two remaining steps that they can not get to.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.