E-DPK: HCM 9.2 PUM 23 Virtual Box ERROR : "Execution of command returned StdErr"

(Doc ID 2296983.1)

Last updated on NOVEMBER 07, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


While deploying the HCM 9.2 PUM 23 for Virtual Box the DPK process the imports the OVA file, however the PeopleSoft installation scripts fails to prepare the VirtualBox VM for PeopleSoft Environment


2017-08-08T12:07:59Eastern Daylight Time psftutils.py ERROR : Execution of command returned StdErr
Interpreting D:\Software\HCM_Images\Image23\VBOX_8_56_01_SHELL.ova...

The issue can be reproduced at will with the following steps:
1. Extract the first zip file (FILENAME_1ofn.zip) in the same directory.
2. Open a command prompt with Run as Administrator
3. Run the script using the following command: psft-dpk-setup.bat
4. Select Bridged Network Adapter
5. Select and assign a static IP address and hostname

The issue has the following business impact:
Due to this issue, users cannot complete the deployment of HCM 9.2 PUM 23 for Virtual Box


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