E-PTF: Using Record Button has Error "Unhandled exception has occurred in your application. If you click Continue... Access is denied. (Exception from HRESULT: ox80070005 (E_ACCESSDENIED))." (Doc ID 2297469.1)

Last updated on AUGUST 15, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On : 8.54 version, PeopleTools Test Framework (PTF)

When using the ''Record Button', getting error message as below:

ERROR
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Last print screen shows:
Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error this and attempt to continue. If you click Quit, the application will close immediately.
Access is denied. (Exception from HRESULT: ox80070005 (E_ACCESSDENIED)).

STEPS
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The issue can be reproduced at will with the following steps:
1. PeopleTools 8.54.30
2. Internet Explorer - 11
3. Have Admin rights on the Machine
4. Internet Explorer security Settings ''Enable Protected Mode'' - This is also enabled.
5. Do the test recording

Cause

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