E-DPK: Getting Error When Deploying PT Client For PUM On Microsoft Windows 2012 R2 "The program can't start because api-ms-win-crt-heap-I1-1-0.dll is missing from your computer." (Doc ID 2298321.1)

Last updated on AUGUST 17, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On :  8.56 version 

When attempting to to deploy PT client for Update Manager on a Microsoft Windows 2012R2 ,
the following error occurs.

ERROR
-----------------------
   The program can't start because api-ms-win-crt-heap-I1-1-0.dll is
   missing from your computer. Try reinstalling the program to fix this
   problem.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run SetupPTClient on Windows 2012 R2

Cause

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