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GP SGP - Employee Processed In 2 Entitles For A Month Is Not Reported In PAL File For One Entity (Doc ID 2299027.1)

Last updated on MAY 11, 2018

Applies to:

PeopleSoft Enterprise HCM Global Payroll Singapore - Version 9.2 and later
Information in this document applies to any platform.


Users cannot have correct CPF PAL file generated

Employees with Payment in multiple employee Records are reported incorrectly in PAL File

Employees with Payment in multiple employee Records should be reported correctly in PAL File

The issue can be reproduced at will with the following steps:
Step 1 : Add a secondary job for employee under a paygroup different from the primary job.
Step 2 : Make sure the CPF submission number is different for the paygroups.
Step 3 : Process the payroll for each paygroup separately and finalize the calendars.
Step 4 : Create CPF reporting data.
Step 5 : Create CPF PAL file
Step 6 : Verify PAL file will have details for only the latest employee record processed.


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