GP SGP - Employee Processed In 2 Entitles For A Month Is Not Reported In PAL File For One Entity (Doc ID 2299027.1)

Last updated on AUGUST 28, 2017

Applies to:

PeopleSoft Enterprise HCM Global Payroll Singapore - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Users cannot have correct CPF PAL file generated

ACTUAL BEHAVIOR
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Employees with Payment in multiple employee Records are reported incorrectly in PAL File

EXPECTED BEHAVIOR
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Employees with Payment in multiple employee Records should be reported correctly in PAL File

STEPS
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The issue can be reproduced at will with the following steps:
Step 1 : Add a secondary job for employee under a paygroup different from the primary job.
Step 2 : Make sure the CPF submission number is different for the paygroups.
Step 3 : Process the payroll for each paygroup separately and finalize the calendars.
Step 4 : Create CPF reporting data.
Step 5 : Create CPF PAL file
Step 6 : Verify PAL file will have details for only the latest employee record processed.


Cause

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