GPSGP: Discrepancies In Monthly CPF Report For Foreign ID Card Holders (Doc ID 2299189.1)

Last updated on AUGUST 21, 2017

Applies to:

PeopleSoft Enterprise HCM Global Payroll Singapore - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Discrepancies in Monthly CPF Report for Foreign ID Card Holders,
Foreign ID Card Holders employees generated in CPF Monthly Report

STEPS TO REPLICATE:
===============
The issue can be reproduced at will with the following steps:
1. Choose a employee Holding Foreign ID Card Holder Citizenship
2. Finalize payroll process and review results for employee holding Foreign ID Card Holder
3. Navigate to Main Menu > Global Payroll & Absence Mgmt > Authority Correspondence > CPF Mthly Contribution Rpt SGP
4. Ran the process with Report selection CPF
5. PDF result shows Foreign ID Card Holder employee.

BUSINESS IMPACT:
=============
The issue has the following business impact:
Due to this issue, Foreign ID Card Holder employee appeared in the CPF Monthly Contribution report.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms