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Student Center Showing "You Are Not Enrolled In Classes" When A Student Is Enrolled. (Doc ID 2299221.1)

Last updated on AUGUST 21, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Student Records Self Service

ACTUAL BEHAVIOR
---------------
Student Center showing "You are not enrolled in classes" message when a student is enrolled in a current term..

When the student clicks on View Student Schedule for the same term it shows they are enrolled.

EXPECTED BEHAVIOR
-----------------------
Expect the schedule to display on the Student Center.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to self service as a student and navigate to the Student Center.
2. The schedule section shows 'You are not enrolled in classes.'
3. Select 'Class Schedule' from the drop down, select Fall 2017.
4. Enrolled classes display.



Cause

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