eBen Error On Manage Life Event Instance (Main Menu -> Benefits -> Manage Life Event Instance) (Doc ID 2299389.1)

Last updated on AUGUST 21, 2017

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The following error error is being created while trying to access Manage Life Event Instance (Navigation:  Main Menu -> Benefits -> Manage Life Event Instance)

"Invalid grid column name PTAI_CLONE_BTN. (2,646) W3EB_LE_INSTANCE.GBL.PostBuild PCPC:1515 Statement:21"


STEPS TO REPLICATE
-----------------------
1.  Log into benefits
2.  Try to access the following navigation
   Main Menu -> Benefits -> Manage Life Event Instance
3.  Getting the following error:   Invalid grid column name PTAI_CLONE_BTN. (2,646) W3EB_LE_INSTANCE.GBL.PostBuild PCPC:1515 Statement:21.


Cause

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