BEN713 Report - Benefits Program Report Does Not Show All 6 Characters Of Rate ID rather only 5 (Doc ID 2299519.1)

Last updated on AUGUST 23, 2017

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : PeopleSoft Enterpise HCM 9.2.18

ACTUAL BEHAVIOR
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When Running BEN713 Report, the system is allowing only first 5 characters for the Rate Table ID while within PIA 6 characters are allowed for this field.

EXPECTED BEHAVIOR
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It is expected from the BEN713 Report to be able to accommodate the information related to components IDs accurate without trimming them.

STEPS
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The issue can be reproduced at will with the following steps:
1. On an Benefit Program set an Rate Table which has an ID longer than 5 characters (Main Menu -> Set Up HCM -> Product Related -> Base Benefits ->Program Structure -> Benefit Program Table)
2. Save the changes
3. Run BEN713 Report (Main Menu -> Set Up HCM -> Product Related -> Base Benefits -> Plan Reports -> Benefit Program)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot correctly validate the benefit program configuration as the information is not accurate, this issue was reported in an TEST database but has the potential to occur also in PRODUCTION environment

Cause

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