E:DPK - While Installing HCM 9.2 Image 23 the following error occurs - psft_environment.py ERROR : Installation of Puppet Software Failed, GEM executable not found

(Doc ID 2299770.1)

Last updated on AUGUST 22, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On : 8.53 version, Updates and Fixes

When attempting to install HCM9.2PUM23 Native Os,
the following error occurs.

ERROR
-----------------------
2017-08-02T13:58:05Pacific Daylight Time psft_environment.py DEBUG : Installation of Puppet software failed
2017-08-02T13:58:05Pacific Daylight Time psft_environment.py ERROR : Installation of Puppet Software Failed, GEM executable not found
2017-08-02T13:58:05Pacific Daylight Time psftutils.py DEBUG : Script execution ended at [2017-08-02:13:58:05]
2017-08-02T13:58:05Pacific Daylight Time psftutils.py DEBUG : Script execution status [Failed], time taken [00:16:36]


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. deploy the psft-dpk-setup.bat


Changes

 na

Cause

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