E-PUM GEM executable not found error while installing a PUM Image
(Doc ID 2299896.1)
Last updated on FEBRUARY 08, 2019
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.56 and laterInformation in this document applies to any platform.
Symptoms
On : 8.56 version, PeopleSoft Update Manager (PUM) Image
When attempting to install a PUM Image,
the following error occurs.
ERROR
-----------------------
Installation of Puppet Software Failed, GEM executable not found
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Begin the installation process of a PUM Image.
2. Experience the error.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the PUM Image can not be installed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |