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E-DPK: HCM PUM Image 23 Virtual Box DPK Fails With "Unable to locate the bootstrap script under the DPK source directory..." (Doc ID 2299901.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


On : 8.56 version, PeopleSoft Update Manager

PUM23 HCM unable to get image running in VirtualBox environment

While running HCM 9.2 PUM23 VirtualBox DPK on a Windows machine the following an error is received.

Unable to locate the bootstrap script under the DPK source directory /opt/oracle/psft/dpk/

"Unable to locate the bootstrap script under the DPK source directory /opt/oracle/psft/dpk/. Ensure that the bootstrap DPK is downloaded and is available in the Shared Folder on the Windows Host."



Error from the psft_dpk_setup.log


Successfully imported the appliance.
2017-08-14T15:51:19Central Daylight Time ERROR : Execution of command returned StdErr
Interpreting D:\PUM23\VBOX_8_56_01_SHELL.ova...
2017-08-14T15:51:19Central Daylight Time DEBUG : Leaving execute_command


The issue can be reproduced at will with the following steps:

1. Downloaded all zip files
2. Extracted file 1 so it’s contents are extracted into the same directory.
3. Copy all the extracted files into the DPK_INSTALL directory.
4. Open Power Shell, running as administrator.
5. Run the script <DPK_INSTALL>\setup\psft-dpk-setup.bat
6. Selected option for “Bridged” network connection.
7. Use Static IP address

The issue has the following business impact:
Due to this issue, users cannot deploying HCM PUM Image 23 VirtualBox on a Windows machine


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