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Multiple AD Configuration Does Not Count Number Of Failed Login Correctly. (Doc ID 2300009.1)

Last updated on NOVEMBER 08, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, LDAP

Multiple AD configuration done for one Authentication Map and corresponding User Profile Map for each AD servers with this approach, the fail-over works as expected.

But the issue is when user enters wrong password once, PeopleSoft counts that as 4 time failure as 4 AD has been configured. Ideally PeopleSoft should consider this as a one time failure. Due to this behavior, user account is frequently getting locked in PeopleSoft.

When 1st configured AD is up and running and wrong password is entered, PeopleSoft should query the LDAP only once, but the behavior is, it queries all 4 configured AD servers, due to this account is locked frequently in AD as well.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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