CRM 9.2 Configuration Steps For The Functionality "Search For Answers" In ESS SES ES CR_RC_SS_SRCH (Doc ID 2300175.1)

Last updated on JULY 06, 2020

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.

Goal

What are the configuration steps for the functionality "Search here for answers" in ESS ?

How is this page setup in fluid. How does this search ? Do they use Elastic search or Verity? It says the functionality is to search from Solution database. Which search engine does this ?

Solution

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

Solution

References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

CRM 9.2 Configuration Steps For The Functionality "Search For Answers" In ESS SES ES CR_RC_SS_SRCH (Doc ID 2300175.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!