CRM 9.2 Configuration Steps For The Functionality "Search For Answers" In ESS SES ES CR_RC_SS_SRCH
(Doc ID 2300175.1)
Last updated on JULY 06, 2020
Applies to:PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.
What are the configuration steps for the functionality "Search here for answers" in ESS ?
How is this page setup in fluid. How does this search ? Do they use Elastic search or Verity? It says the functionality is to search from Solution database. Which search engine does this ?
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