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HCM PUM Image 23 Update Manager Dashboard Blank For Bugs By Product, Enhancements by Image, Enhancements by Product, Enhancements by Min Tools, Applied Bugs by Image Lag (Doc ID 2300354.1)

Last updated on FEBRUARY 07, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, HR Maintenance
PUM23 on PT8.56.01

ACTUAL BEHAVIOR

Update Manager Dashboard is blank for

• Bugs by Product
• Enhancements by Image
• Enhancements by Product
• Enhancements by Min Tools
• Applied Bugs by Image Lag



EXPECTED BEHAVIOR

Update Manager Dashboard should not be blank

STEPS

1. Created DB from PUM23 Image
2. Connect to Database as PS/PS
3. Go to PT > Lifecycle > Update Manager > Update Manager Dashboard > click into the Bugs By Product or any of the other pagelets which are blank goes to a PG Viewer page with a pop-up Error:

Unable to access the underlying Query Datasource. (268,54)
PT_PGPACKAGE.PT_PGInformation.OnExecute Name:InitializeFromDB
PCPC:3195 Statement:118
Called from:PTPG_API.Model.OnExecute Name:Model Statement:50
Called from:PTS_SEARCH.PivotGridSearch.OnExecute Name:Initiate Statement:53
Called from:PTPG_NUI_VWR.Activate Statement:137

 

Initially Pivot Grid Pagelets are blank


Click into the blank Pagelets one-by-one

 

See the error "Unable to access the underlying Query Datasource."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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