EEX 9.2: Fluid Approvals Not Displaying All Comments For Expense Report (Doc ID 2301064.1)

Last updated on AUGUST 25, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Expense Report

Actual Result:

Fluid approvals not displaying all notes for Expense Report.


Expected Result:

All notes entered by approvers should be displayed for the expense report.

Actual Result:
Only notes from PS_EX_SHEET_NOTES are being displayed

Steps:

The issue can be reproduced at will with the following steps:

1. Create and submit an expense report with a note added by the submitter.
2. Level 1 Approver adds a note and sends back to submitter
3. Submitter adds note and submits.
4. Level 1 Approver approves the expense report
5. Level 2 Approver clicks View Notes, only the note added by Submitter displays. The notes added by the Level 1 approver are not displayed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view all the notes entered by the approver on an expense report.

Cause

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