My Oracle Support Banner

EEX 9.2: Fluid Approvals Not Displaying All Comments For Expense Report (Doc ID 2301064.1)

Last updated on APRIL 26, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Expense Report

Actual Result:

Fluid approvals not displaying all notes for Expense Report.


Expected Result:

All notes entered by approvers should be displayed for the expense report.

Actual Result:
Only notes from PS_EX_SHEET_NOTES are being displayed

Steps:

The issue can be reproduced at will with the following steps:

1. Create and submit an expense report with a note added by the submitter.
2. Level 1 Approver adds a note and sends back to submitter
3. Submitter adds note and submits.
4. Level 1 Approver approves the expense report
5. Level 2 Approver clicks View Notes, only the note added by Submitter displays. The notes added by the Level 1 approver are not displayed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view all the notes entered by the approver on an expense report.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.