Inconsistent Ship Line Comment Error Message When Changing Ship To (Doc ID 2301342.1)

Last updated on AUGUST 27, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Steps to Reproduce the Issue:


1) Navigate to eprocurement > Requisition
2) Add a Special Request and Checkout
3) Add a Ship to Comment for Defaulted ShipTo ID, Click ok
4) Change the Ship To to US002 and tab error
There are comments related with the original shipto id.Cannot change Shipto.(18036,11550)
Please delete the related shipto comments first before changing the shipto.

5)Click on the ShipTo Comment and Delete the line, Click ok to Delete confirmation message
6) Change the Ship To to US002 and Add a Ship To Comment for US002, Click Ok
7) Change the Ship To to US005 and Add a Ship To Comment for US005 This time no error mesage comes.

Cause

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