Student Name not Displayed on Weekly Calendar View from Student Center and Student Services Center (Doc ID 2301519.1)

Last updated on AUGUST 28, 2017

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Student Self Service

ACTUAL BEHAVIOR
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On the Weekly calendar printer friendly page in the Student Center and the Student Services Center, the student's name does not display on the page.

EXPECTED BEHAVIOR
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Expect the student's name to display like it does on the same page in the Advisor Center.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log on as an administrator and navigate to Campus Community > Student Services Center.
2. Select a student and click on the View Weekly Calendar link in the Student Center.
3. Click on the Printer Friendly link and note the student's name does not display.
4. Logged in as a student, navigate to Self Service > Student Center and follow the same steps above.


Cause

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