Error When Changing Aid Years In Financial Aid Fluid

(Doc ID 2301530.1)

Last updated on AUGUST 28, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.


In CS 9.2 PUM5;

When attempting to change Aid Years in Fluid, Self Service,
the following error is emailed to the person configured in the app server to receive error messages

An error has occurred in process 'PSAPPSRV' running as process ID '34047' on host ''.

PeopleTools environment: Database=KSIS/ORACLE; ToolsRel=8.55.13; AppsRel=Campus Solutions 0;
AppServer=//%PS_MACH%:7001; Server=PSAPPSRV; Domain=KSIS1Asrv; Platform=Linux

Additional information about the error may be found in the PeopleTools log file at


User ID=QPAULI; Browser=IE/11.0; OpSys=WIN7;

The above error occurred while processing a request on behalf of client ''.


A PeopleCode trace shows the following:

PSAPPSRV.8258 (482) 1-23332 12.40.44 0.007845 ErrorReturn-> 270 - Class Row method GetRowset scroll SCC_LO_FL_DVW is invalid. (2,270) SCC_FLUID.MODEL.NavigationParams.OnExecute Name:NavigationParams PCPC:219 Statement:6
Called from:SFA_SS_FLD.COMPONENTS.SFA_SS_START_PG_FL.OnExecute Name:InitializeStartPanel Statement:227
Called from:SFA_SS_FLD.COMPONENTS.SFA_SS_START_PG_FL.OnExecute Name:SFA_SS_START_PG_FL_PageActivate Statement:53
Called from:SFA_SS_FLD.COMPONENTS.SFA_SS_START_PG_FL.OnExecute Name:SFA_FL_MISC_WRK_SFA_PUSH_BTN_1__FieldChange Statement:329
PSAPPSRV.8258 (482) 1-23333 12.40.44 0.321728 Component=SFA_SS_AWDSUMLF_FL; Market=GBL; Page=SFA_SS_AY_SEL_SCF; Menu=SFA_STUDENT_FL Process flags=40150094; Mode=2004

The issue can be reproduced at will with the following steps:
1. Login as the student
2. Click on the Financial Aid Fluid tile. This will take you to the Award Summary page
3. Click 'Change' and select a different aid year


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