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E-PIA: Missing Bubble Icon Functionality On My Worklist Email Count Greater Than 50 (Doc ID 2302274.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.


On Dev environment, 9.1, 8.53

Problem statement
Comment option is working on page 1 (1-50 cases, which are the latest cases added). However, after starting with page 2 the Comment bubble is not working.
Issue is occurring only when User has more than 50 case in my worklist.

Expected behavior
User should be able to add comments even though more than 50 cases exist.

Replication steps
1. Go to My Worklist.
2. Go to any of the page that has cases after the first 50 ones.
3. Click on Comment button.
4. No action is taken.




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