EGL: Create/Update Journal Entries Component - Refresh Button On The Approval Tab Not Working (Doc ID 2302588.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Refresh button doesn't change approval status even journal is approved


STEPS
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The issue can be reproduced at will with the following steps:
1. Submit journal for approval
2. Do not close/ log out from Approval page showing 'Pending Approval'
3. Open a new browser , login as approver and approve Journal
4. Go back to submitted journal and click on 'Refresh' button , Journal status doesn't change.
4. Go out of Apporval page and come back , journal status shows, journal approved


Cause

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