In CS 9.2, When CAF Long Text With Rich Text is Switched Off, Value is Forced to be Rich Text Anyway (Doc ID 2302616.1)

Last updated on AUGUST 30, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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When using a CAF field of type 'Long Text' on an inline subpage CAF implementation, such as PS_COMMITTEE, the CAF field is always shown with Rich Text enabled regardless of whether or not this is selected on the CAF attribute.

STEPS
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The issue can be reproduced at will with the following steps:

1. Go to Set Up SACR > Common Definitions > Common Attributes Setup > Common Attribute and add new attribute without enabling rich text editing.
2. On Record Context page for Record ACAD_PROG, associate new attribute to Inline Subpage using attribute record PS_COMMITTEE.
3. Run the Entity Property Sync process and wipe entity cache by navigating to Set Up SACR > System Administration > Entity > Entity Property Sync. Also, click on the Wipe Entity Cache button.
4. Go to Records and Enrollment > Career and Program Information > Student Program/Plan. Go to Additional Information tab.

BUSINESS IMPACT
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The issue has the following business impact:

Due to this issue, users cannot implement CAF field without rich text enabled.

Cause

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