Deny Email Notification is not Selecting Reason Code and Comment in Supplier Registration (Doc ID 2302721.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Supplier Registration - Manage Request Approval - Deny email notification is not selecting reason code and/or comment.

The issue can be reproduced at will with the following steps:

Setup:
1. Supplier Request System Setup: Deny Registration and comments are required
2. Template changes: Add Reason Code and Comment

Replication Steps:

1. Login VP1.
2. Register Supplier: Include Welcome, Identifying Information, Address, Contacts, Categorization and submit
3. Login VP2.
4. Manage Request Approval. Go to link Request details.
5. Click on Deny
6. Select reason code and click on OK.
7. Look the Deny email received.
8. Deny email not loaded reason code and comment.



Cause

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