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GSS Actions Reasons Do Not Display Correct When Using Previous Button (Doc ID 2302736.1)

Last updated on JANUARY 26, 2020

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The Action reasons are displayed wrongly when we select "Previous" button and go back to change the Action Reason.

EXPECTED BEHAVIOR
-----------------------
The action reasons should be displayed as per setup

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup specific Action reasons for a GSS transaction
2. Initiate that transaction, select an Action reason and click next
3. Click on Previous button and check the Action reasons prompt and all values are shown

Cause

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In this Document
Symptoms
Cause
Solution


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