GSS Actions Reasons Do Not Display Correct When Using Previous Button (Doc ID 2302736.1)

Last updated on AUGUST 30, 2017

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The Action reasons are displayed wrongly when we select "Previous" button and go back to change the Action Reason.

EXPECTED BEHAVIOR
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The action reasons should be displayed as per setup

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup specific Action reasons for a GSS transaction
2. Initiate that transaction, select an Action reason and click next
3. Click on Previous button and check the Action reasons prompt and all values are shown

Cause

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