E-PIA - Error 'The Quota Has Been Exceeded For Win8PTGP_APP_WRK_PTGP_CHART' On IPad in PT 8.55

(Doc ID 2302843.1)

Last updated on AUGUST 31, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Charting

When attempting to login to PIA application (PT 8.55.13, FSCM 9.2 PI 22) on the iPad Safari Browser, the following error occurs.


ERROR
-----------------------
ERROR:THE QUOTA HAS BEEN EXCEEDED FOR WIN8PTGP_APP_WRK_PTGP_CHART

OR

"Quota Exceeded Error:DOM Exception 22" is appearing for line chart, pie chart and horizontal bar chart.

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Open PIA.

2. Select the chart options such as Line Chart,Pie Chart and Horizontal Bar Chart Options

3. Observe the error on the home page or on the chart


Cause

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