E-508 : FOCUS NOT SET WHEN CLASSIC FAVORITES DROP DOWN MENU OPENS IN PIA

(Doc ID 2303244.1)

Last updated on AUGUST 31, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

This is an Accessibility issue with the Use of the JAWS Software .

the issue is when users navigate to the favorites menu with jaws

 using the Up and down arrows does not traverse the menu in accessiblity mode Also users find it hard
to exist the menu .

REPLICATION STEPS
=================
- in any 8.54 environment with a PC running windows 10

1- Start the jaws application
2- log into peopletools ( make sure Accessibility mode is turned on)
3- navigate using tab to the "Favorites" menu
4- Try traversing the menu using the Up or down arrow

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms