ELM 9.2 - ElasticSearch Error When Using A Slash '/' In The Course Title Field On Find Learning Page (Doc ID 2303251.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to search for a course on the Find Learning page, Elastic Search displays an error when including a slash in the search string.
The following error occurs:

ERROR
-----------------------
Search Exception: (262,2018) PTSF_ES.ESIMPL.QueryService.OnExecute Name:ExecuteQuery PCPC:14624 Statement:242
Called from:PTSF_ES.ESIMPL.Query.OnExecute Name:Execute Statement:66 Called from:LM_SEARCH.SESSearch.OnExecute Name:GetResults Statement:403 Called from:LM_SEARCH.SESSearch.OnExecute Name:ExecuteSESsearch Statement:264 Called from:LM_SEARCH.SESSearch.OnExecute Name:ExecuteSearch Statement:235 Called from:LM_SEARCH.LearningSearch.OnExecute Name:ExecuteSearch Statement:102 Called from:LECS_FIND_LEARNING.FindLea


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a new course and include a '/' in the course title

2. Rebuild catalog index

3. Search for the new course, including the / in the search string


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, administrators cannot include a slash in the search string.

Cause

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